Legal & Privacy

hi77c Privacy Policy — How We Handle Your Data

This Privacy Policy explains what personal information hi77c collects from players in Bangladesh, how that information is used, who it may be shared with, and what rights you have over your own data.

📅 Effective Date: January 1, 2026

Introduction

hi77c ("hi77c", "We", "Us", "Platform") is committed to protecting the privacy of all players who use the hi77c website at hi77c.pro. This Privacy Policy applies to all personal data that hi77c collects, processes, stores, or shares in connection with the operation of the platform and the provision of gaming, betting, and payment services to players located in Bangladesh. By creating an account or using any feature of the hi77c platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your data as described herein.

This policy is written in plain English and is intended to be clear and accessible to all players. If you have any questions about how hi77c handles your data, you can contact the hi77c support team at [email protected] at any time. hi77c does not sell personal data to third parties and does not use personal data for purposes beyond those described in this policy.

Note: hi77c is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that data has been collected from a person under 21, that data will be deleted and the associated account will be closed.

Information We Collect

hi77c collects the following categories of personal information in connection with your use of the platform.

👤

Identity Data

Full name, date of birth, nationality, and government-issued ID details provided during KYC verification.

📱

Contact Data

Mobile phone number, email address, and city or district of residence used for account registration and communications.

💳

Financial Data

Deposit and withdrawal transaction records, bKash and Nagad wallet identifiers, and bank account references where applicable.

📊

Usage Data

Betting history, game sessions, stakes placed, winnings received, bonus usage, and session duration logs.

🌐

Technical Data

IP address, device type, browser version, operating system, and mobile network operator used to access the platform.

📋

Communications Data

Records of messages sent to hi77c support, including chat logs, email threads, and any documents submitted for account verification.

hi77c collects most of this information directly from you when you register an account, make a deposit, place a bet, or contact support. Some technical and usage data is collected automatically as you interact with the platform. hi77c does not collect sensitive personal data beyond what is strictly required for identity verification, fraud prevention, and responsible gaming compliance.

How We Use Your Information

hi77c uses the personal information it collects for the following purposes only. We do not use your data for any purpose beyond what is described here without obtaining your explicit consent.

Account Management and Service Delivery

To register your account, verify your identity, process deposits and withdrawals, manage your wallet balance, deliver game results, and provide customer support. This is the primary use of your data and is essential to the operation of the hi77c platform.

Security, Fraud Prevention, and Compliance

To detect and prevent fraud, money laundering, account takeover attempts, and other prohibited conduct. To verify that players meet the age (21+) and eligibility requirements. To comply with applicable anti-money-laundering and know-your-customer obligations and any other legal requirements that apply to the operation of online gaming services.

Responsible Gaming

To monitor player activity for signs of problem gambling behaviour, enforce deposit limits and self-exclusion orders, and contact players who have activated responsible gaming tools. hi77c may use your usage data to identify patterns that suggest a player may benefit from responsible gaming support and may reach out proactively in such cases.

Platform Improvement and Analytics

To analyse aggregated usage patterns in order to improve the platform's performance, game library, payment processing speed, and user experience. Analytics data used for this purpose is aggregated and anonymised where possible and is not used to make decisions about individual players.

hi77c does not use your personal data to build advertising profiles, sell data to advertisers, or enable third-party tracking beyond what is strictly necessary for platform operation and fraud prevention. Any use of your data for marketing communications (such as promotional emails about bonuses or seasonal offers) will only occur where you have explicitly opted in to receive such communications and you retain the right to opt out at any time by contacting [email protected].

hi77c processes your personal data on one or more of the following legal grounds depending on the specific processing activity:

  1. Contractual necessity: processing your registration details, deposits, withdrawals, and bet settlements is necessary to perform the contract between you and hi77c (i.e., providing the gaming and betting service you have signed up for).
  2. Legal obligation: processing your identity documents and transaction records to comply with applicable anti-money-laundering, KYC, and age verification obligations that apply to online gaming service operators.
  3. Legitimate interests: processing technical data and usage data for the purposes of fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your privacy rights.
  4. Consent: processing your data for optional marketing communications (promotional offers, seasonal bonuses) where you have explicitly opted in. Consent may be withdrawn at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

How We Share Your Information

hi77c does not sell your personal data to third parties. We share your information only in the following limited and defined circumstances:

Payment Service Providers

hi77c shares the minimum necessary data with payment processors (including bKash, Nagad, Rocket, and partner banks) to facilitate deposit and withdrawal transactions. Payment providers process this data under their own privacy policies and are bound by applicable financial data protection obligations. hi77c does not store your full mobile banking PIN or password — only a reference identifier is retained to match transactions to your account.

Gaming Software Providers

Game studios including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Spribe, and Ezugi may receive session and technical data necessary to run their games within the hi77c platform. This data is limited to what is technically required (such as a session token and stake amount) and does not include your full identity or payment details.

Regulatory and Legal Authorities

hi77c may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities when required to do so by applicable law, court order, or legitimate legal process. hi77c will endeavour to notify you of such a disclosure where permitted to do so by law.

No Sale of Data: hi77c does not sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used exclusively to operate the platform and fulfil the purposes described in this policy.

Cookies and Tracking Technologies

hi77c uses cookies and similar browser storage technologies to operate the platform correctly and improve your experience. Because hi77c is a mobile-browser platform with no app download, cookies are the primary mechanism used to maintain your session state, remember your preferences, and enable platform functionality.

hi77c uses three categories of cookies:

  1. Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your gaming session, and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
  2. Functional cookies: used to remember your language preference, display settings, and other optional personalisation choices. These cookies improve your experience but are not strictly required for platform operation.
  3. Analytics cookies: used to collect aggregated, anonymised data about how players use the platform — which pages are visited, how long sessions last, and which features are most used. This data is used only for internal platform improvement and is not shared with advertising networks.

Most mobile browsers allow you to manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform. If you use an Android device with Chrome or an iPhone with Safari — the two most common access methods for hi77c players in Bangladesh — you can manage cookies in your browser's privacy or site settings menu.

Data Security

hi77c implements SSL (Secure Sockets Layer) encryption across the entire platform. All data transmitted between your device and the hi77c servers is encrypted in transit. Account passwords are stored using industry-standard one-way hashing and are never stored in plain text. Payment transaction data is handled through certified payment provider channels and is not stored directly on hi77c's servers beyond the transaction reference required to match it to your account.

Despite these security measures, no online platform can guarantee absolute security. hi77c maintains internal data access controls so that your personal information is accessible only to staff who require it to perform their job functions. Access logs are maintained and reviewed regularly. In the event of a data breach that affects your personal data, hi77c will notify affected players as promptly as reasonably possible, consistent with any applicable legal notification requirements.

Data Retention

hi77c retains your personal data for as long as your account remains active and for a period of five years following account closure. This retention period is determined by financial record-keeping requirements and anti-money-laundering obligations, which require gaming platforms to maintain transaction records and player identity documentation for a minimum period following the end of the business relationship. After the retention period expires, your data will be securely deleted or anonymised.

Certain categories of data may be retained for shorter periods. For example, technical session logs (such as IP connection records) are retained for 90 days and then automatically purged. Anonymised analytics data (which cannot be linked back to any individual player) may be retained indefinitely for platform improvement purposes. If you request account closure and the deletion of your data, hi77c will process the deletion of all data not subject to a legal retention obligation within 30 days of the request.

Your Data Rights

As a hi77c player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your registered mobile number and a description of your request.

  • 👁️
    Right to Access
    You may request a copy of all personal data hi77c holds about you. We will provide this within 30 days of a verified request.
  • ✏️
    Right to Rectification
    You may request the correction of inaccurate or incomplete personal data. Identity data corrections require re-verification with a government-issued document.
  • 🗑️
    Right to Erasure
    You may request deletion of your personal data. This right applies where data is no longer needed for the original purpose, subject to legal retention obligations described in the Data Retention section above.
  • ⛔
    Right to Restrict Processing
    You may request that hi77c restricts processing of your data while a dispute about accuracy or lawfulness is under review. During a restriction period, hi77c will store your data but will not actively use it beyond what is legally required.
  • 📦
    Right to Data Portability
    You may request a structured, machine-readable copy of the personal data you have provided to hi77c, where the processing was based on your consent or contract performance, so that you may transfer it to another service provider.

hi77c will respond to all verified data rights requests within 30 days. In cases where the volume or complexity of requests requires additional time, hi77c will notify you of the extension and the reason for it. hi77c will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable fee may apply.

Children and Minors

hi77c is strictly an adult platform for players aged 21 and above. We do not knowingly collect, process, or store personal data from any individual under the age of 21. hi77c uses age verification procedures at the point of registration and may require documentary proof of age at any time. If a parent or guardian believes that a person under the age of 21 has registered an account or provided personal data to hi77c, they should contact [email protected] immediately. Upon verification of the report, hi77c will close the account and delete all associated personal data without delay.

21+ Only: If we discover or are notified that data has been collected from a player under 21, we will immediately suspend the account, delete the associated personal data, and reverse any transactions where possible. Responsible gaming is a core commitment of hi77c.

Changes to This Privacy Policy

hi77c reserves the right to update this Privacy Policy at any time. When we make material changes to this policy — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will update the effective date at the top of this page and, where the change is significant, endeavour to notify active players by the contact details on their account.

Your continued use of the hi77c platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using the platform and request account closure as described in the Contact section below. We encourage you to review this page periodically to stay informed about how hi77c protects your personal information.

Contact Us About Your Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how hi77c is handling your personal information, please contact the hi77c data support team. We aim to respond to all privacy-related enquiries within 5 business days and to resolve substantive data rights requests within 30 days.

Email: [email protected]

Ready to Play at hi77c?

Your data is protected. Explore the hi77c Casino lobby or visit our FAQ for answers to common questions. 21+ only. Play responsibly.

Explore hi77c Casino Read Our FAQ